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Adding Value for the Customer, Eliminating Waste, and Improving Work
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What is Lean?
The relentless pursuit of adding value for the customer, waste of elimination, and continuous
improvement from a standard at the point of activity by everyone, everywhere, everyday!
- Lean is a philosophy with sets of tools or counter-measures.
- Lean systems give everyone a standardized way of thinking.
- Creates an environment of real-time learning nearest to the problem or point of impact.
- Systematically drives out waste through designing and improving work: activities, connections, and flows.
- As we learn more on our lean journey, we will discover this boils down to 2 key things:
Discipline and Humility
Five Principles of Lean
- Directly observe work as Activities, Connections, and Flows
- Systematic Waste Elimination
- Systematic Problem Solving
- Establish high agreement of both what and how
- Create a Learning organization
Lean Development Rules
Activities - Connections - Flows - Improvements
- Activities are structured and standardized.
- Connections are clearly defined transfers of information between every customer and supplier.
- Flows are specific and simple.
- Improvements are small and rapid through experimentation at the point of activity.
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